Terms & Conditions

Terms & Conditions — Well At Home

By using this website or purchasing products from Well At Home, you agree to the following terms and conditions.

Well At Home provides ageing support products, reablement tools, and subscription boxes.
We are not a medical, allied health, or clinical service.

Products must be used safely and appropriately.
They do not replace clinical assessment, OT recommendations, or medical advice.

Users must:

Well At Home is not liable for misuse or injury caused by incorrect use of products.

Orders must be paid at the time of purchase unless a provider account arrangement exists.

We reserve the right to refuse or cancel orders where errors occur.

All prices are listed in AUD and may change without notice.

Our products are low-risk assistive tools intended to support daily living.
They should not be considered medical devices.

To the extent permitted by Australian law, Well At Home is not responsible for:

These terms are governed by the laws of New South Wales.